Doc Scan Help
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Troubleshooting

Tips and answers to resolve issues and improve the performance

  • How to Restore Documents?
  • Email Not Sending? Common Reasons You Can’t Email Your Scans (And How to Fix Them)
  • Why is the “Send" button inactive when I try to send an email?
  • Why are there ads and how can I remove them?
  • If you can't backup to cloud.
  • How to unlock a folder if you forget the password?
  • Why didn't the app detect the document boundary accurately?
  • Can’t Find Your Device During Data Transfer?
  • In-App Purchase Issues
  • Why Was My Fax Not Received?
  • Why Can’t I Open a Received Fax? (Out of Credits)
  • Seeing “Google Hasn’t Verified This App”? Here’s What to Do

Categories

  • Get Started
  • Troubleshooting
  • Subscription & Billing
  • Settings
  • Cloud Backup
  • Scan & Import
  • Export & Share
  • Fax
  • Edit & Annotate Pages
  • Manage & Organize
  • Collage
  • Text Recognition
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