How to Send a Fax?

➊ Prepare Your Fax Documents

🔸 After scanning, tapExport  to import documents for faxing.

1. Tap the Export button (bottom left).

   

2. Select Fax or DocFax from the export options.

   DocFax is a companion app designed specifically for faxing.

   

🔸 Go to the fax page and tap the+ Add Document button to add files.

1. On the home screen, tap the Fax icon (bottom right).

   

2. Tap "Create New Fax" button.

   

3. Tap + Add Document to select files or images you want to fax, then tap Add to confirm.

   

➋ Fill in Fax Information

1. Enter the sender’s country and fax number.
2. Add Document: You can continue adding more fax documents.
3. Add Cover Page (optional): Enter recipient and sender details, add notes, and select a cover page design.

➌ Check Your Credits

• The bottom of the screen shows the estimated credits needed and your current balance.
• If you don’t have enough credits, tap "Buy Credits" to purchase more.

➍ Preview and Edit Your Fax

After tapping Next at the top right to preview your fax and see the exact credit cost.

🔸 Edit Pages

1. Tap the small preview images to enter the edit screen.

2. In the edit screen, you can:

   • Add signatures

   • Adjust brightness

   • Resize pages

   • Reorder pages

   • Delete pages

3. When you finish editing, tap "Back" to return.

🔸 Reorder and Delete Pages

1. Tap Edit button.
2. Drag pages to reorder or tap the "Delete" button to delete pages.|
3. When finished, tap Back to return.

➎ Send Your Fax

When everything looks good, tap Send to transmit your fax.

⭐ Important Reminders: Check Fax Status

After sending, you can check the result:

• Go to Fax Send History to verify if your fax was sent successfully.
• If push notifications are enabled, the app will notify you automatically when your fax is delivered or if it fails.

Tip: Make sure push notifications are enabled for this app in your device settings.

❗ What to Do If Fax Sending Fails

1. Open Fax Send History to check the error reason.
2. Tap Resend to try sending again.

Note: If the above actions do not work for you, you can ask for refund from app store for the failed fax pack.