How to Send a Fax?

➊ Prepare Your Fax Documents


🔸 Method ➊ :After scanning, tapExport  to import documents for faxing.

  1. Tap the Export button (bottom left).

  2. Select Fax or DocFax from the export options.

    DocFax is a companion app designed specifically for faxing.



🔸 Method ➋:Go to the fax page and tap the+ Add Document button to add files.

  1. On the home screen, tap the Fax icon (bottom right).

  2. Tap "Create New Fax" button.

  3. Tap + Add Document to select files or images you want to fax, then tap Add to confirm.



➋ Fill in Fax Information

  1. Enter the sender’s country and fax number.
  2. Add Document: You can continue adding more fax documents.
  3. Add Cover Page (optional): Enter recipient and sender details, add notes, and select a cover page design.



➌ Check Your Credits

  • The bottom of the screen shows the estimated credits needed and your current balance.
  • If you don’t have enough credits, tap "Buy Credits" to purchase more.


➍ Preview and Edit Your Fax

After tapping Next at the top right, you can preview your fax and see the exact credit cost. Here, you can make final adjustments to your fax pages:


🔸 Edit Pages

  1. Tap any page preview to open the edit screen.

  2. In the edit screen, you can:

    - Add signatures

    - Adjust brightness

    - Resize pages

    - Delete pages

  3. When you’re done, tap Back to return to the preview.




🔸 Reorder and Delete Pages

  1. Tap Edit button.

  2. Drag pages to reorder them, or tap the Delete button to remove pages.

  3. When finished, tap Back to return.



➎ Send Your Fax

When everything looks good, tap Send to transmit your fax.



⭐ Important Reminders: Check Fax Status

After sending, you can check the result:
  • Go to Fax Send History to verify if your fax was sent successfully.
  • If push notifications are enabled, the app will notify you automatically when your fax is delivered or if it fails.
Tip: Make sure push notifications are enabled for this app in your device settings.
For detailed instructions, see 👉 《How to Check a Fax Status?》

❗ What to Do If Fax Sending Fails

  • Open Fax Send History to check the error reason.
  • Tap Resend to try sending again.
  • If the above actions do not work, you can request a refund from the App Store for the failed fax pack.

👉See  《Why Was My Fax Not Received?》 for common reasons and solutions.

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